Effective Date: January 18th, 2026

Kenya Adhesive Products Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kenyaadhesive.com and use our services.

We process your personal data in accordance with the Data Protection Act, 2019 of Kenya and other applicable international data privacy laws.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Account: A unique account created for You to access our Service or parts of our Service.

• Company: Refers to Kenya Adhesive Products Limited, located at Saramala Street, Mvita, Mombasa, Kenya.

• Personal Data: Any information relating to an identified or identifiable natural person.

• Service: Refers to the Website and the sale/distribution of adhesive products.

• Service Provider: Any natural or legal person who processes the data on behalf of the Company (e.g., payment processors like M-Pesa/Banks, shipping partners).

• Website: Refers to kenyaadhesive.com.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:

• Email address

• First name and last name

• Phone number

• Business Name & KRA PIN (for B2B/Distributor accounts)

• Physical Address, City, and Postal Code (for delivery)

Usage Data Usage Data is collected automatically when using the Service. This may include Your Device’s IP address, browser type, pages visited, time spent on pages, and unique device identifiers.

Lawful Basis for Processing (Kenyan DPA 2019)

We process your Personal Data under the following lawful bases:

1. Contractual Necessity: To fulfill orders, deliveries, and distributor agreements.

2. Legitimate Interest: To improve our website, prevent fraud, and market our products (where you have not opted out).

3. Legal Obligation: To comply with tax laws (KRA) and regulatory requirements.

4. Consent: Where you have explicitly agreed to receive marketing communications or cookies.

3. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information.

• Essential Cookies: Required for the website to function (e.g., shopping cart, login sessions).

• Analytics Cookies: Help us understand how you use our site (e.g., Google Analytics).

• Marketing Cookies: Used to deliver relevant advertisements to you.

You can instruct Your browser to refuse all Cookies. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including monitoring usage.

• To manage Your Account: Registration and access management.

• For the performance of a contract: Processing orders, payments, and deliveries.

• To contact You: Via email, phone, or SMS regarding updates, security, or informative communications.

• To provide You with news and offers: Unless You have opted not to receive such information.

• For business transfers: In connection with any merger, sale of assets, or acquisition.

5. Disclosure of Your Personal Data

We may share Your personal information in the following situations:

• With Service Providers: To third-party logistics companies (for delivery), payment processors (M-Pesa, Banks), and IT support.

• For Business Transfers: In connection with a merger or sale of assets.

• With Affiliates & Partners: We require these parties to honor this Privacy Policy.

• Law Enforcement: Under certain circumstances, we may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., Court Order, Office of the Data Protection Commissioner – ODPC).

6. Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Transaction Data: Retained for 7 years as required by Kenya Revenue Authority (KRA) tax laws.

• Account Data: Retained until you request deletion or after a period of inactivity.

7. Your Rights (Under Kenyan Law)

As a data subject in Kenya, you have the following rights regarding your personal data:

• Right to be Informed: To know how your data is being used.

• Right of Access: To request a copy of the data we hold about you.

• Right to Rectification: To request correction of false or misleading data.

• Right to Erasure: To ask us to delete your data (subject to legal obligations).

• Right to Object: To object to the processing of your data for marketing purposes.

• Right to Data Portability: To receive your data in a structured, commonly used format.

To exercise these rights, please contact us at info@kenyaadhesive.com.

8. Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement appropriate technical and organizational measures to protect your data. However, remember that no method of transmission over the Internet is 100% secure.

9. Links to Other Websites

Our Service may contain links to other websites. We strictly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

10. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By Email: info@kenyaadhesive.com

• By Mail: Kenya Adhesive Products Limited, Saramala Street, Mvita, Mombasa, Kenya.